NYC Fire Damage Restoration is an independent referral service for people in New York City dealing with damage from a fire: smoke, soot, the water used to put it out, broken windows and the repairs that follow. It is not a restoration company. When you send the form, your details go to an independent local restoration provider serving New York City, who can contact you, inspect and quote any work directly. You decide whether to hire them.
What this site does
- Explains, in plain language, what happens after a fire in New York City and in what order: the fire department, the Fire Marshals, the Department of Buildings, HPD and the help available for people who cannot go home.
- Explains what fire damage restoration involves: board-up, cleanup, drying, smoke and soot, contents and repairs.
- Passes your request to an independent local restoration provider, who can contact you.
What this site does not do
- It does not clean, dry, board up, repair or inspect anything.
- It does not employ anyone who does that work, and it does not quote prices.
- It does not handle insurance claims, speak to insurers or promise any claim outcome.
- It is not a government agency and is not connected to the fire department or any city agency.
- It has no office and no street address.
Why it exists
Fires are the most common emergency in New York City, according to NYC Emergency Management. The help after one is real but scattered across several agencies and organizations, and most pages about fire damage restoration list services without explaining the city’s process. The guides on this site try to put that process in one place, in order, so that a person standing outside a damaged building knows what to do first and what to ask.
Where the facts come from
The rules and guidance described on this site are taken from published public sources: NYC Emergency Management’s guidance on fires, the New York City Council’s Residential Fire Emergency Response Guide, the Department of Buildings’ vacate order pages, the 311 and FDNY pages on fire records, NYC Health and HPD on mold, the New York State Department of Labor’s Mold Program, the EPA’s mold and flood cleanup guidance, CDC safety guidance, an IICRC S500 position statement and the Alabama Cooperative Extension System’s guide to cleaning after a fire. Where a page describes cleaning methods, it says when it is describing general practice rather than a published rule. Rules change: check the source before relying on a detail.
Nothing here is legal, insurance or engineering advice. For questions about your policy, ask your insurer or agent. For questions about a building, ask the Department of Buildings or an engineer or architect.
Choosing a provider
Whoever can contact you is an independent business. Check their credentials and insurance yourself, ask for a written scope before work starts, and show it to your insurer and your building if they are involved. You are never obliged to hire anyone.
Your details
What you send through the form goes to the operator of this site by email and is passed to an independent restoration provider so they can contact you. The privacy policy explains what is collected and how to ask for it to be removed.
Dealing with fire damage? Send the request, and an independent local provider can contact you.
Questions people ask
Is NYC Fire Damage Restoration a restoration company?
No. It is an independent referral service. Your request goes to an independent local restoration provider serving New York City, who can contact you, inspect and quote any work directly.
Is this site connected to the fire department or the city?
No. It names city agencies only as public sources of information.
Does it cost anything to use the site?
No. Sending the form is free and does not commit you to hire anyone.
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